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Non-Conformance Management

You can view how this module works below. Simply click the links on the left to view the 'How To' information.

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Adding/Skipping Corrective Actions

Available for user levels:

  • Account Adminstrator
  • Manager

Once a report has been verified you can select whether this report will need Corrective/Preventative Actions or not, as seen below.

If your non conformance report doesn't require any actions, you can select 'No Actions Required', the next step gives you an option of adding a resolution statement if necessary and gives you the option to sign off your non conformance by selecting 'Confirm Close' as seen below.

If your Non Conformance Report requires you to add actions:

  1. Click 'Add Corrective/Preventative Actions' button
  2. Complete action details
  3. Click save

You can add as many actions as are required by repeating the process. Once all actions have been completed you can create a Resolution Statement for the NCR.

Once created you will see a similar screen to the below.

To move on to the next stage of this Non-Conformance Report you will need to complete this action. As an account admin you would do this selecting the blue tick icon (as seen above). This will complete the action and change the status to 'Completed'. Once the action is completed you will see the option at the top come up with ‘Create Resolution Statement’. Once you have created your resolution statement, you will then be able to select 'Confirm Closed' to close off the Non Conformance report as seen below.